FREQUENTLY ASKED QUESTIONS
What sets Woodway apart from conventional treadmills?
The ball-bearings also result in less friction, therefore requiring less electricity, less maintenance and less down time. The rubber T-slats allow for less stress on your joints, muscles and tendons while running. The Woodway running surface eliminates the shock on the body often found with conventional treadmills.
In addition to the design, the buy-back and renewal programs, as well as great warranties, are another way Woodway sets themselves apart from traditional treadmill companies.
What is the life expectancy of a Woodway treadmill?
What electrical requirements are there?
What is the fastest speed available on a Woodway treadmill?
Can I have 25% elevation on any Woodway model?
Is there a difference between home and commercial products?
Are you considering a used Woodway Treadmill for your home?
What is the normal lead time for deliveries?
What information will I need to supply to the customer service representative when calling about my Woodway?
Where is the serial number located?
Do I need to perform any preventive maintenance on my product?
What does it mean if my running belt is moving very slightly?
Why won’t my treadmill turn on?
Is it normal for the black foam to crack between the slats of the running belt?
Will Woodway put a demo unit in a private home?
Do you offer financing options?
Do you have dealers in my country?
Do you offer GSA, YMCA, JCC pricing?
Do you have a specific question that is not answered here?