Service Info

Woodway is committed to providing our clientele with timely and effective solutions. If you are experiencing technical difficulties or have a question regarding your Woodway treadmill please contact the Woodway Service Department.

The easiest way to contact the Woodway service department is to fill out the online service request form. This will provide us with valuable information to enable us to find a faster solution to your problem.

Improve Your Ability to Service and Maintain Woodway Treadmills The WOODWAY Service Department conducts service training seminars where each attendee receives a WOODWAY Service Manual that details the construction and servicing of WOODWAY treadmills. 



Location: TBD




Price: $200 per person (includes lunch)

Training will include:
- Safety
- Flow Of Electricity
- Parts Replacement
- Calibration
- Preventive Maintenance
- Troubleshooting


The class will be taught by a WOODWAY Factory Technician. Upon successful completion of the class, you will recieve a certificate from WOODWAY USA certifying you as a WOODWAY Technician.

If you have any questions or would like to sign up, please contact Shannon Hirschmann by email or call 800.WOODWAY option 3 for Service Department. 

Sign up early, as space is limited!

Technical or Service Support

Woodway USA
W229 N591 Foster Ct.
Waukesha , WI 53186 , USA
Phone: 800.WOODWAY (966-3929) OPTION 3 for Service/Support
Fax: 262-548-6235
Service Form