WOODWAY RESPONDS TO COVID-19
March 16th, 2020
We understand the importance of the safety and well-being of our customers and associates while we all feel the impact of the Coronavirus/ C0VID-19 situation. Our partners and customers around the world depend on Woodway for continued support. We are writing to let you know how Woodway is dealing with the Coronavirus (C0VID-19) situation, to ensure our people and our organizations stay protected.
The health and well-being of all our customers, and for our employees remains the top priority. All our teams—including engineering, marketing, sales and support—remain operational with a few exceptions. We have implemented a variety of policies, including replacing business travel and in-person meetings with video conferencing, as well as increasing work flexibility for all employees to be able to manage the personal challenges and hardships caused by COVID-19.
We have suspended all travel for Woodway service technicians until further notice and will be implementing solutions to provide this type of assistance if needed.
We have a global team that is geographically independent with technology and real-time collaboration tools which support business continuity. In addition, our employees, regardless of office location, have the necessary technology to work remotely. Our employees understand that our customers and partners depend on us every day to support them, and they remain able and committed to doing so whether they are working from home or in the office.
This is a very fluid situation that could change at any minute depending on what the government/CDC suggests. We are doing our best to help and support all aspects of our community and customers, but these are unprecedented times.
Thank you for your continued trust in Woodway. Please be smart and stay healthy.